Researcher (UX/Games)

Location: Frisco, Texas, United States; hybrid

Company

hirify.global develops and publishes video games through studios including Visual Concepts, Firaxis Games, Hangar 13, Cat Daddy Games, 31st Union, Cloud Chamber, Gearbox, HB Studios, and hirify.global SportsLab.

What you will do

• Conduct video game playtests in lab and remote settings.
• Create research plans, study designs, briefs, and other UX research materials.
• Analyze player surveys, verbal feedback, and qualitative playtest data to derive insights and recommendations.
• Collaborate with Research & Insights, Data Science, Community, and QA teams to understand player behavior.
• Author research reports, maintain research repositories and dashboards, and build relationships with development studios and publishing partners.
• Conduct competitive analyses and design teardowns while developing familiarity with in-development game mechanics and features.

Requirements

• Experience conducting UX and usability research using mixed research methods.
• At least 2 years of UX or social science research experience.
• Ability to analyze and communicate large amounts of qualitative and written feedback.
• Strong verbal and written communication skills and the ability to manage multiple projects.
• Experience with Microsoft Office or Google Workspace, plus survey software and qualitative analysis tools.
• Must be legally authorized to work in the United States without current or future employer sponsorship.

Nice to have

• BA/BS or equivalent experience in Cognitive Science, Experimental or Cognitive Psychology, or a related field.
• Proficiency with PC hardware and current-generation game consoles.
• Experience in accessibility, inclusion, or representation in games.
• Strong emotional intelligence and experience working with diverse teams.
• Willingness to travel domestically and internationally.

Culture & Benefits

• Inclusive and diverse workplace that encourages people to bring their authentic selves to work.
• Reasonable accommodation is available for qualified individuals with disabilities during the application, interview, and employment process.
• The role combines lab-based and remote research activities.