Senior Operations Manager - Valet and Garage Parking

Location: New York, New York and surrounding boroughs; onsite at various locations throughout the week

Salary: $90,000–$115,000 per year

Company

hirify.global provides parking solutions through a network of operating companies managing parking facilities across North American cities.

What you will do

• Manage multiple valet and garage parking operations across assigned locations.
• Ensure exceptional customer service and maintain strong client relationships.
• Recruit, train, mentor, and develop high-performing parking operations teams.
• Analyze location profit and loss, budgeting, pricing, resource allocation, and cost control.
• Drive revenue growth through customer acquisition, direct marketing, pricing strategies, and business development.
• Coordinate parking logistics for events and venues, including high-traffic periods.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• At least five years of leadership experience in the parking management industry.
• Experience with parking operations management, location P&L analysis, revenue generation, and direct marketing.
• Strong customer service, client relationship management, business development, and strategic thinking skills.
• Leadership, team-building, and staff development capabilities.

Nice to have

• Event management experience.

Culture & Benefits

• Annual discretionary incentive plan aligned with performance.
• 20 days of paid time off plus eight paid holidays.
• Medical, dental, and vision coverage for employees and families.
• Company-paid basic life and short-term disability insurance.
• 401(k) plan with employer match and immediate vesting.
• Parental, caregiver, and employee assistance programs.

Hiring process

• Application and internal review.
• Phone screen.
• On-site interview followed by the hiring decision.