Operations Manager

Location: Cambridge, MA, United States; full-time on-site position. Some travel may be required.

Salary: $80,000–$90,000 per year

Company

hirify.global provides operational and facility services for customer contracts.

What you will do

• Coordinate and direct operations required to fulfill customer and contractual responsibilities.
• Develop service schedules, assign personnel to routes, and monitor compliance.
• Inspect facilities and evaluate safety, quality, service, equipment, inventory, and space utilization.
• Support budgets, cost estimates, bid sheets, contracts, long-range plans, and process improvement projects.
• Act as a liaison among the company, customers, employees, contractors, and subcontractors.
• Supervise employees, support hiring and performance management, address issues, and ensure task and safety training.

Requirements

• A.A. degree in Business Management or a related field with 2+ years of experience, or an equivalent combination of education and experience.
• Strong verbal and written communication, customer service, problem-solving, planning, time management, and project management skills.
• Knowledge of cleaning methods, equipment, compounds, chemicals, and safe operating practices.
• Knowledge of Microsoft Office and general computer skills.
• Ability to interpret procedures and manuals, respond to customer or regulatory inquiries, and present information to groups.
• Completion of safety and task training certifications; a valid driver's license or forklift certification may be required.

Nice to have

• CPR/AED/First Aid certification.
• Bilingual communication skills.

Culture & Benefits

• Comprehensive benefits packages are offered.
• Equal employment opportunity workplace.
• Work includes maintaining a safe environment and may involve lifting or moving up to 35 pounds.