Location Manager

Location: Columbus, OH, United States; onsite branch and customer-visitation work with required travel.

Company

hirify.global is an employee-owned organization with eight divisions and more than 75 locations serving electrical, automation, pipe, valve, fitting, steam, lighting, industrial controls, and instrumentation industries.

What you will do

• Manage total branch performance across customers, operations, store profitability, and staff development.
• Coordinate internal and external customer requirements for product and service delivery.
• Define and manage fiscal accountability, goals, and objectives for the location.
• Direct staff performance and outcomes through coaching, mentoring, and people management.
• Lead Quality and Service Excellence initiatives.
• Visit customers and perform offsite work activities as required.

Requirements

• At least 2 years of customer service, sales, and management experience.
• High school diploma.
• Experience with Microsoft Office Suite.
• Strong organization, multitasking, communication, negotiation, presentation, and customer service skills.
• Excellent mentoring, coaching, leadership, and people management abilities.
• Ability to travel, maintain a good driving record, and have a dependable vehicle; physical work includes standing for up to 8 hours and lifting up to 50 pounds.

Nice to have

• 3 or more years of customer service, sales, and management experience.
• Knowledge of the electrical industry.

Culture & Benefits

• 100% employee-owned company with an employee ownership model.
• Opportunities for learning, growth, coaching, and mentoring.
• Collaborative environment where employee ideas and contributions are valued.
• Established workforce with more than 60% of associates having over five years of tenure.