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4 дня назад

Analyst, Global Operations Center (Security Operations)

74 800 - 110 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Analyst, Global Operations Center (Security Operations): Operating DoorDash’s 24/7 Global Operations Center to monitor alerts, triage incidents, validate information, and coordinate operational response with an accent on real-time security monitoring, incident documentation, and situational awareness. Focus on assessing signal quality, escalating decision-ready information, managing rotating-shift handovers, and maintaining resilience during fast-moving incidents.

Location: Tempe, Arizona, United States; rotating shifts in a 24/7 global operations model.

Salary: $74,800–$110,000 USD per year, localized according to employee work location.

Company

hirify.global’s Global Safety and Security team protects people, property, operations, brand, and reputation through technology and operational security.

What you will do

  • Monitor dashboards, alerts, inbound reports, and open-source signals for emerging security, safety, and operational incidents.
  • Triage incidents, follow operational playbooks, document events, validate information, and support incident command activities.
  • Track ongoing incidents, global events, and operational conditions to maintain situational awareness across shifts and regions.
  • Conduct initial fact-finding, source validation, and contextual analysis to distinguish signal from noise.
  • Escalate issues exceeding defined thresholds with clear, structured, decision-ready information.
  • Prepare shift reports, conduct disciplined handovers, and contribute to drills, retrospectives, and continuous improvement.

Requirements

  • 3+ years of experience in a GSOC, GOC, SOC, or comparable 24/7 operations or incident response environment.
  • Working knowledge of incident triage, escalation protocols, and operational playbooks.
  • Foundational analytical skills, including information-quality assessment, trend and anomaly identification, and operational contextualization.
  • Familiarity with OSINT tools and publicly available information for event validation.
  • Strong judgment, clear communication, attention to detail, and the ability to remain composed under pressure.
  • Bachelor’s degree or equivalent professional or military experience; ability to work rotating shifts.

Culture & Benefits

  • High-tempo, follow-the-sun operations environment focused on clarity, discipline, and operational resilience.
  • Comprehensive benefits for regular employees, including medical, dental, and vision coverage.
  • 401(k) plan with employer matching, paid parental leave, wellness benefits, commuter benefits, and paid time off.
  • Paid sick leave, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.

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