Partner Operations Associate Director

Location: Chicago, Illinois, United States; hybrid

Salary: $161,400–$229,950 annually if located in Illinois, plus bonus eligibility and comprehensive benefits.

Company

hirify.global is a law firm providing sophisticated legal and professional services.

What you will do

• Lead the Partner Operations function and manage the team responsible for partner lifecycle operations.
• Set priorities, service expectations, workflows, handoffs, escalation paths, and operating standards.
• Oversee onboarding, ongoing support, transitions, retirements, separations, and post-separation processes.
• Develop standardized checklists, timelines, templates, playbooks, and process documentation.
• Own operational governance, compliance tracking, reporting, controls, and issue resolution.
• Build and improve systems, trackers, dashboards, workflow tools, and process repositories while identifying automation opportunities.

Requirements

• Bachelor’s degree in business, finance, accounting, operations, human resources, organizational leadership, or a related field.
• At least 12 years of progressive experience in operations, professional services administration, law firm administration, project management, process improvement, finance, human resources, or a related function.
• Experience managing complex processes, workflows, documentation, controls, and cross-functional handoffs.
• Experience leading teams or managing work through others in a complex, matrixed, service-oriented environment.
• Strong organizational, communication, analytical, problem-solving, judgment, confidentiality, and multitasking skills.
• Ability to work in a hybrid role based in Chicago, Illinois.

Nice to have

• Experience in a large law firm or sophisticated professional services organization.
• Experience with partner lifecycle processes, governance, compliance, compensation-related operations, or professional services operations.
• Experience with workflow tools, case management systems, dashboards, process documentation, or automation initiatives.
• Advanced degree, PMP, Lean Six Sigma, CPA, SHRM certification, or a related credential.

Culture & Benefits

• Bonus eligibility.
• Comprehensive benefits program.
• Work requiring discretion, confidentiality, collaboration, and effective performance under pressure.
• Reasonable accommodations are available for individuals with disabilities.