Account Representative (Sales)

Location: Grand Rapids, Michigan, United States; onsite in a normal office environment

Company

hirify.global is an employee-owned industrial distribution company serving electrical, automation, pipe, valve, fitting, steam, lighting, industrial controls, and instrumentation industries through eight divisions and more than 75 locations.

What you will do

• Prospect new customers and contact house accounts to sell Galloup products by phone, email, and other communication channels.
• Close sales, provide customer service, assess needs, answer product questions, and recommend related or alternative products.
• Develop opportunities from marketing, outside sales, and national accounts while managing customer pricing.
• Prepare quotes and explain product features, credit terms, warranties, and delivery expectations.
• Coordinate with marketing, product experts, and other internal resources to resolve project, warranty, repair, and account issues.
• Maintain accurate CRM records, respond promptly to customer communications, and stay current on product offerings.

Requirements

• Three years of sales, customer service, or similar relevant business experience.
• Bachelor’s degree or an equivalent combination of skills and experience.
• Experience with MS Office and the ability to learn new software.
• Strong interpersonal, written, verbal communication, organization, prioritization, listening, and problem-solving skills.
• Ability to work cross-functionally, manage multiple priorities, and perform effectively in a fast-paced environment.
• Ability to work onsite in Grand Rapids, Michigan, including sitting for up to eight hours per day.

Nice to have

• Five or more years of inside sales experience.
• Two or more years of wholesale distribution experience in one of the company’s core industries.

Culture & Benefits

• 100% employee-owned company with an employee ownership model.
• Opportunities for learning, career growth, coaching, and mentoring.
• Collaborative environment where employee ideas and contributions are valued.
• Established workforce with strong associate retention and long employee tenure.