Senior Manager of Site Reliability Engineering (AWS)

Location: United States; primarily remote with occasional travel requirements

Salary: $155,000–$170,000 per year

Company

hirify.global develops digital health solutions using AI, predictive modeling, advanced analytics, real-world data, and CRM capabilities to improve patient access to rare disease and specialty treatments.

What you will do

• Lead the SRE and DevOps function and manage a blended team of full-time engineers and offshore contractors.
• Own the reliability, availability, performance, scalability, and SLA/SLO commitments of an AWS-hosted SaaS platform.
• Define SLIs and SLOs, lead incident response and on-call operations, and drive post-incident improvements.
• Architect reproducible and secure AWS infrastructure using AWS CDK, Terraform, or equivalent infrastructure-as-code tools.
• Improve GitHub Actions CI/CD pipelines, observability, capacity planning, cost optimization, and cloud spend governance.
• Partner with Engineering, Product Management, and Security on reliability, architecture, compliance, disaster recovery, and automation.

Requirements

• 7+ years of experience in SRE, DevOps, or infrastructure engineering, including at least 3 years in people management or team leadership.
• Deep hands-on AWS expertise and strong infrastructure-as-code skills.
• Experience owning SLOs, incident management, on-call operations, CI/CD pipelines, deployment safety, canary releases, feature flags, and rollback strategies.
• Knowledge of HIPAA, SOC 2, and HITRUST requirements for regulated data environments.
• Experience leading distributed teams and offshore contractors across time zones, with strong written and verbal communication skills.
• Must be based in the United States; occasional travel is required.

Nice to have

• Healthcare technology or digital health experience with HIPAA-regulated PHI.
• Experience with TypeScript, NestJS, PostgreSQL, and React.
• Chaos engineering experience and familiarity with AI tools such as Claude for operational workflows.
• B.S. in Computer Science, Engineering, or a related discipline.

Culture & Benefits

• Flexible, collaborative, fast-paced, and results-driven work environment.
• Unlimited PTO and stock options.
• Shared learning, professional development, employee empowerment, and a respectful workplace.
• Regional town hall gatherings approximately every other month for employees within reasonable driving distance.
• Multiple video interviews are part of the hiring process, and equipment is provided directly by hirify.global.

Hiring process

• Submit a resume and cover letter.
• Expect multiple video interviews rather than an offer after a single call.