Employee Relations Director

Location: New York City, with a hybrid work model. Hybrid positions are also located in Scottsdale, San Francisco, and Chicago. Candidates must independently possess eligibility to work in the United States for any employer at the date of hire. Visa sponsorship is not available.

Salary: $186,000–$210,000 per year in New York, NY; $154,000–$180,000 per year in Chicago, IL. Additional discretionary incentive plan and benefits are available.

Company

hirify.global provides payment and financial-security solutions, including Zelle and Paze, for financial institutions, consumers, and small businesses.

What you will do

• Conduct complex, sensitive, and high-risk workplace investigations, including intake, interviews, evidence review, documentation, findings, and recommendations.
• Manage an active portfolio of employee relations cases from intake through resolution, ensuring consistent documentation, follow-up, and timely closure.
• Advise senior leaders, HR business partners, and business leaders on performance, conduct, corrective action, workplace conflict, policy interpretation, and employee complaints.
• Assess legal, regulatory, reputational, and employee risks and partner with Legal, Risk, Compliance, HR, and business stakeholders.
• Establish investigation and case-management standards, protocols, tools, and best practices across the organization.
• Analyze employee relations data and trends, identify root causes and organizational hotspots, and develop proactive programs, tools, policies, and interventions.

Requirements

• Bachelor’s degree or equivalent education and experience.
• 10 or more years of relevant business experience focused on HR and/or team leadership.
• Experience partnering with and influencing senior leaders to advance people strategies and business outcomes.
• Expertise in building trusting relationships and consulting with people at all organizational levels using qualitative and quantitative judgment.
• Ability to solve complex people and business problems using data and analytics, work through ambiguity, and adapt quickly in a fast-paced environment.
• U.S. work eligibility required; employment visa sponsorship is unavailable. Background and drug screening are required.

Culture & Benefits

• Hybrid work environment designed to support collaboration.
• Medical, dental, and vision coverage, with HSA and FSA options.
• 401(k) plan with a 100% company Safe Harbor Match on the first 6% of deferrals immediately upon eligibility.
• Flexible Time Off for exempt employees, generous PTO for non-exempt employees, 11 paid company holidays, and a paid volunteer day.
• 12 weeks of paid parental leave and family-planning support through Maven.