Aftermarket Parts Sales Specialist

Location: Fairfield, NJ, USA; work is based in the Fairfield offices

Company

Provider of integrated packaging and processing equipment, training, installation, parts, and service for primary and secondary packaging, flexible packaging, end-of-line packaging, and identification and tracking.

What you will do

• Provide aftermarket parts sales support and work toward sales order and revenue targets.
• Serve as the main contact for replacement-parts inquiries, researching correct parts, pricing, drawings, and bills of materials.
• Promote aftermarket parts, kits, and upgrades by analyzing existing machinery and customer needs.
• Manage the sales cycle, customer relationships, follow-up, feedback surveys, and delivery updates.
• Coordinate with engineering, marketing, manufacturing, parts owners, and international brokers to develop solutions and deliver orders.
• Document processes and build reference materials and knowledge-base content for the aftermarket group.

Requirements

• Bachelor’s degree preferred, or a two-year technical degree with equivalent experience.
• Two years of industrial machinery parts sales experience in a manufacturing environment preferred.
• Ability to read mechanical drawings and mechanical and electrical bills of materials and understand basic machinery concepts.
• Strong customer relationship-building, interpersonal, verbal, written communication, analytical, and problem-solving skills.
• Experience with Syteline or another ERP system and Salesforce is beneficial.
• Strong Microsoft Windows, Word, Excel, and PowerPoint skills, with effective planning, organization, multitasking, and deadline management.

Culture & Benefits

• Open, communicative environment that supports individual initiative and career growth.
• Medical and dental programs, life insurance, paid time off, and a retirement savings plan with company match.
• Benefits eligibility begins on the first day of employment.
• Growing organization combining global market reach with an entrepreneurial, fast-paced culture.
• Employment eligibility in the United States is verified through E-Verify.