Desktop Support Technician

Location: Houston, Texas, United States; on-site support required

Company

hirify.global provides services in the energy industry.

What you will do

• Provide desktop support to organizational personnel and respond to help desk tickets and phone calls.
• Troubleshoot software, hardware, and other IT issues.
• Set up virtual conferencing systems in conference and meeting rooms.
• Repair laptops, cell phones, tablets, and other IT devices.
• Maintain IT inventory and assist with IT projects.
• Follow HSE policies, attend required safety training, and use appropriate PPE.

Requirements

• At least 6 months of experience in an IT desktop support role is preferred.
• Proficiency with Microsoft Office 365 applications is required.
• Strong verbal and written communication, analytical, and critical-thinking skills.
• Customer-service orientation and the ability to solve problems independently and collaboratively.
• Ability to bend, stoop, kneel, twist, crawl, occasionally climb a ladder, and lift or move up to 50 lbs.
• An associate or bachelor's degree is preferred.

Culture & Benefits

• Inclusive workplace committed to diversity and equal employment opportunity.
• Work takes place in environments that may include moderate noise and extreme weather conditions.
• Reasonable accommodation may be provided for employees with disabilities.