Ciudad de México | Transcon - Manager

Location: Onsite in Ciudad de México, Mexico

Company

hirify.global is a global logistics company providing supply chain management, customized international trade solutions, and integrated information systems.

What you will do

• Oversee the branch Transcon department and manage shipment operations, exception reporting, milestones, capacity, and productivity.
• Implement, maintain, and revise client Standard Operating Procedures while supporting origin and destination teams with operational knowledge and system capabilities.
• Develop customer accounts through sales, retention, pricing, routing solutions, customer reviews, and new-business transitions.
• Manage service provider relationships, evaluate operational quality, and implement corrective action plans where needed.
• Lead department personnel through onboarding, performance reviews, regular one-to-ones, goal setting, training, and development plans.
• Monitor department profitability, billing, accounts receivable, vendor payments, budgets, contracts, and productivity metrics.

Requirements

• Bachelor’s degree from a four-year college or university, or at least four years of country-specific industry experience.
• Fluent English is required.
• Knowledge of logistics products, services, operational systems, company policies, and procedures.
• Strong interpersonal, communication, negotiation, leadership, organizational, and problem-solving skills.
• Good Microsoft Office skills, including Excel and Word.
• Ability to work autonomously, remain reliable and accurate, support change, and promote compliance.

Culture & Benefits

• Professional, customer-service-focused environment within a global logistics network.
• Internal career development and promotion opportunities.
• At least 52 hours of relevant training each year, including management and leadership training as needed.
• Focus on integrity, excellence, collaboration, reliability, curiosity, and continuous improvement.