Credit Operations Analyst

Location: Ohio, US — 100% remote

Salary: $22–$30

Company

hirify.global provides animal-health technology, products, services, and insights for veterinary practice partners.

What you will do

• Coordinate and monitor sales involving third-party lease companies, loan-financing institutions, customers, sales teams, and collections teams; track leasing activity and produce monthly analyses.
• Support the development and improvement of lease transaction processes, communicate process and vendor changes, and provide updates to the Credit Department.
• Work with analytics team members on Power BI and Tableau dashboards and reports; use advanced Excel skills, including pivot tables, macros, and complex formulas, to analyze data, build models, and streamline reporting.
• Process and review new and reactivated account applications, assign appropriate credit terms, and assist with determining limits for high-dollar accounts.
• Maintain customer information, identifiers, ISO account records, and sales-reporting data; resolve discrepancies and ensure compliance with DEA and other state and federal regulatory agencies.
• Mentor analysts, conduct cross-training, handle escalated calls in the manager’s absence, and support projects that improve efficiency and reduce costs.

Requirements

• Knowledge of basic accounting principles.
• Strong Microsoft Office skills, including Microsoft Excel.
• Basic understanding of Power BI or Tableau dashboards and reports.
• Ability to negotiate, prioritize work, and function independently.
• Excellent verbal and written communication skills, including telephone etiquette and accurate professional business correspondence.
• Extremely organized and detail-oriented.

Nice to have

• Basic understanding of SQL.

Culture & Benefits

• 100% remote work from Ohio, US.
• 401(k) savings plan with company match.
• Paid time off, paid holidays, maternity, parental, military, and other leaves of absence.
• Health, dental, vision, health savings, flexible spending, life, and disability benefits.
• Identity theft protection, pet insurance, and potential eligibility for a short-term incentive plan.