Deposit Exception Management I

Location: AR Pine Bluff, 501 South Main Street, United States

Company

hirify.global provides banking services and operates transaction processing and deposit operations.

What you will do

• Process operational activities supporting the bank's transaction channels in a high-volume, deadline-driven environment.
• Act as a first-line resource for troubleshooting deposit operational issues.
• Resolve daily non-post and insufficient items efficiently.
• Balance incoming and outgoing return files and deposit general ledger applications.
• Monitor daily reports, maintain detailed work records, and verify operational processes and applications.
• Complete assigned duties in compliance with applicable laws, regulations, policies, and procedures.

Requirements

• High school diploma or equivalent required.
• Two years of related experience required; banking operations or customer service experience is preferred.
• Ability to perform tasks quickly and accurately, solve practical problems, interpret written and oral instructions, and prioritize multiple demands.
• Ability to work effectively in a team and maintain professional interpersonal relationships.
• Knowledge of MS Office programs, the Navigator system, and electronic communications.

Culture & Benefits

• Full-time position within the Operations Team.
• Collaborative environment focused on shared goals and customer service.
• Required compliance training and adherence to banking regulations and internal procedures.