2 дня назад
Sr Deposit Operations Associate
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr Deposit Operations Associate (Banking Operations): Managing client account implementation, deposit product documentation, account maintenance, teller functions, escrow sub-accounting, and ongoing support with an accent on deposit products, quality review, and service-level delivery. Focus on troubleshooting deposit and return issues, coordinating with banking operations and compliance teams, and training new employees.
Location: Pittsburgh, Pennsylvania, United States; resident workstyle
Company
is a financial services firm focused on client-first service, integrity, independence, and long-term value.
What you will do
- Manage client profile agreements and documentation for new account implementation and setup.
- Process maintenance requests, teller functions, quality reviews, and ongoing client support.
- Manage escrow clients and sub-accounting activities.
- Support the Deposit Operations team lead with daily tasks and maintain service levels.
- Train new employees and troubleshoot issues related to client deposits and returns.
- Collaborate with Relationship Managers, Sales, Wire Operations, Treasury Operations, ACH Operations, Loan Operations, Capital Markets, and Compliance.
Requirements
- High school diploma or equivalent; post-secondary education is preferred.
- At least 5 years of experience, including 2 years in bank deposit operations.
- Knowledge of deposit products, systems, and related processes.
- Experience with checking accounts, money markets, certificates of deposit, and CDARS/ICS.
- Branch knowledge including teller work, new account opening, and client service requests.
- Effective written and telephone communication skills; ability to work in a fast-paced environment and additional hours during peak periods.
Culture & Benefits
- Full-time position with a resident workstyle.
- Benefits may include medical, dental, vision, life, critical illness, accident, and disability insurance.
- Retirement savings, paid vacation, holidays, sick leave, and parental leave may be available.
- Less than 25% travel is expected.
- Guiding behaviors include developing, collaborating, deciding, delivering, and improving.
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