IT Project Technician II (IT Infrastructure)

Location: Remote-based within the continental United States, with 50–60% air travel to practice sites nationwide and multi-day on-site deployments

Company

hirify.global supports community oncology practices through a patient-centric, physician-driven, and technology-powered healthcare model.

What you will do

• Execute on-site IT infrastructure projects for practice integrations, go-lives, office openings, relocations, and hardware refreshes.
• Deploy and configure workstations, laptops, printers, scanners, clinical peripherals, network equipment, wireless access points, firewalls, and VoIP endpoints.
• Serve as the on-site technical resource for remote engineering teams during cutovers, migrations, and troubleshooting.
• Image, stage, and configure endpoints and hardware remotely and on-site before deployment.
• Provide Tier 2 troubleshooting for Windows, Microsoft 365, Active Directory/Entra ID, printing, and network connectivity issues.
• Document site configurations, asset inventories, deployment checklists, and completed work while coordinating with vendors, ISPs, and low-voltage contractors.

Requirements

• 4+ years of hands-on Tier 2 IT support experience in desktop support, field services, or infrastructure engineering.
• Working knowledge of Windows 10/11, Microsoft 365, Active Directory/Entra ID, endpoint imaging, and printer/peripheral troubleshooting.
• Experience physically installing and deploying IT hardware, including workstations, network equipment, phones, and peripherals.
• Basic networking knowledge covering TCP/IP, DHCP, DNS, VLANs, patching, and cabling standards.
• Ability to lift and move equipment weighing up to 50 lb and work in server or network closets.
• Valid driver's license and ability to rent vehicles for local travel from airports are required.

Nice to have

• Experience documenting work in an ITSM or ticketing system.
• Healthcare, multi-site, or IT MSP experience.
• CompTIA A+ or Network+ certification.
• Familiarity with enterprise firewall, wireless, VDI, VoIP, or RMM platforms.

Culture & Benefits

• Remote-based work when not traveling, including remote configuration, staging, deployment preparation, and documentation.
• Frequent travel to practice locations across the United States, often for multi-day deployments.
• Work supporting independent physicians and patients in oncology care.
• Structured deployment templates, playbooks, and change-management processes.