Associate Account Manager (MedTech)

Location: Seoul, South Korea

Company

Johnson & Johnson MedTech develops healthcare products and services, including Vision Care solutions that combine medical science, technology, and patient-focused innovation.

What you will do

• Maintain basic customer relationships and respond to routine inquiries.
• Provide timely customer support and assist with resolving concerns under established procedures.
• Escalate complex customer issues to supervisors or senior team members.
• Execute assigned activities, achieve individual performance objectives, and follow agreed action plans.
• Collaborate with colleagues and other departments, sharing relevant customer information.
• Prepare basic reports, maintain documentation, and update customer and activity records accurately.

Requirements

• Bachelor’s degree or above.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Basic proficiency in Microsoft Office applications.
• Experience working collaboratively with colleagues and other departments.
• Willingness to learn, develop professional skills, and work within defined procedures.
• A free-form resume and cover letter in Korean are required.

Nice to have

• 2–4 years of sales experience in consumer goods.
• Basic problem-solving and service-orientation skills.

Culture & Benefits

• Inclusive work environment centered on employee dignity, diversity, and individual merit.
• Work within the Vision Care business, focused on improving and expanding vision treatments.
• Regular employment position with a support-oriented role and structured guidance from supervisors.
• Preference may be given to eligible national veterans’ benefits recipients and persons with disabilities in accordance with applicable laws.

Hiring process

• Submit a free-form resume and cover letter in Korean by September 8.
• Only candidates who pass resume screening will receive individual notification.