Senior Manager, RCM Shared Services (Healthcare)

Location: United States; remote work. Travel as needed for business needs, with a flexible schedule that may include evenings and weekends.

Company

hirify.global supports independent community oncologists through a patient-centric, physician-driven, and technology-powered healthcare model.

What you will do

• Lead daily RCM operations across patient access, eligibility, authorizations, coding and billing, cash applications, accounts receivable, and patient financial services.
• Manage RCM staff, supervisors, managers, third-party vendors, and internal teams across multiple practices and service lines.
• Monitor KPIs, denial trends, and days in A/R; develop action plans to improve performance and reduce financial risk.
• Oversee policy development, workflow improvement, staff training, performance evaluations, and employee development.
• Support onboarding for new clinics, providers, and service lines into RCM workflows.
• Resolve complex reimbursement, payer, coding, billing, and patient financial concerns while presenting operational insights to leadership.

Requirements

• 3+ years of relevant healthcare and RCM leadership experience.
• Bachelor’s degree or equivalent experience.
• Strong knowledge of the managed-care payer market and excellent verbal and written communication skills.
• Strong Microsoft Excel and PowerPoint skills; knowledge of practice management software.
• High integrity, attention to detail, strong organization, and ability to maintain confidential information.
• Coding certification is preferred; Flatiron OncoEMR proficiency is desired but not required.

Nice to have

• Oncology or clinic experience.
• Coding certification and Flatiron OncoEMR experience.

Culture & Benefits

• Remote work arrangement within the United States.
• Values-driven environment combining startup enthusiasm with support from leaders in oncology, urology, technology, and finance.
• Flexible scheduling based on business needs, including occasional evenings and weekends.
• Travel as needed for business purposes.