Management Consulting Supervisor (Front Office Transformation)

Location: Toronto, Canada; travel up to 50% of the time.

Compensation range: $79,000–$126,500 per year, plus eligibility for a discretionary performance bonus.

Company

Professional services firm serving middle-market clients globally across consulting and business transformation engagements.

What you will do

• Lead workstreams covering current-state assessment, future-state design, process improvement, and implementation readiness.
• Facilitate client workshops, stakeholder interviews, and working sessions to gather requirements and align on solutions.
• Develop process maps, operating model recommendations, roadmaps, business cases, status updates, and executive summaries.
• Support lead-to-cash, revenue operations, customer lifecycle, sales enablement, CRM, customer success, and service operations transformations.
• Coordinate timelines, risks, dependencies, action items, deliverables, and project team activities.
• Partner with functional and technical teams, coach consultants, and contribute to proposals and reusable practice assets.

Requirements

• 5+ years of experience in consulting, business transformation, operations improvement, revenue operations, commercial strategy, CRM, customer success, or related front office functions.
• Experience supporting or leading client-facing transformation workstreams from discovery through design, planning, and implementation readiness.
• Strong understanding of sales, marketing, customer success, service, revenue operations, and commercial operations.
• Ability to analyze processes, identify gaps, develop recommendations, and connect improvements to measurable business outcomes.
• Strong communication, facilitation, presentation, stakeholder management, delivery coordination, and coaching skills.
• Bachelor’s degree in business, management, technology, operations, or a related field.

Nice to have

• Experience with Salesforce, Microsoft Dynamics 365, HubSpot, ServiceNow, CPQ, revenue intelligence, sales enablement, service, or customer success platforms.
• Experience in technology, software, SaaS, recurring revenue, or high-growth business models.
• Experience supporting RFPs, proposals, pursuit materials, or go-to-market offerings.
• Familiarity with AI-enabled productivity tools and automation.

Culture & Benefits

• Flexible scheduling designed to support work-life balance while serving clients.
• Competitive compensation and benefits package.
• Discretionary bonus based on firm and individual performance.
• Inclusive workplace with equal-opportunity and reasonable-accommodation commitments.

Hiring process

• Accommodation is available upon request during the recruitment process.