Scheduler (Oncology)

Location: Grandview clinic, El Paso, Texas; onsite office environment. Full-time schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Company

hirify.global is a large network of community-based oncology physicians, supported by McKesson, with Texas Oncology providing cancer care across Texas and southeastern Oklahoma.

What you will do

• Schedule new, referred, and returning patient appointments in the computer system.
• Answer incoming calls, assess patient needs, route calls, and communicate messages accurately.
• Enter insurance authorizations, referral correspondence, documentation, and coding information in patient charts and electronic medical records.
• Maintain physician scheduling templates, including meetings, satellite schedules, rounding, and call coverage.
• Collect co-pays, deductibles, and other patient payments, and arrange financial counseling when needed.
• Coordinate outpatient tests, surgeries, hospital admissions, pre-certification, pre-operative testing, and post-operative follow-ups when required.

Requirements

• High school diploma or equivalent.
• At least five years of office experience for the Senior level, preferably in a medical office setting.
• Knowledge of medical terminology and coding required for the Senior level.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to handle patient confidentiality and use office equipment and electronic medical records.

Culture & Benefits

• Medical, dental, vision, life insurance, and short- and long-term disability coverage.
• Generous paid time off and a 401(k) plan with company match.
• Wellness program, tuition reimbursement, employee assistance program, and retail discounts.
• Work involves regular contact with patients and the public in an office environment.