Customer Engagement Executive (Digital Marketing)

Location: Hybrid, with 3 days a week in the Dorking office, Surrey, UK

Salary: £30,000–£35,000 per annum, plus a generous bonus scheme

Company

hirify.global is a specialist employee benefits provider and part of the international hirify.global Group, focused on supporting healthy, happy workplaces.

What you will do

• Design, build, and optimise automated customer journeys and nurture campaigns for brokers and customers.
• Support targeted digital campaigns across email, social media, and other channels as part of the Account Based Marketing strategy.
• Analyse campaign performance, identify insights, and recommend improvements to engagement, conversion, and marketing effectiveness.
• Test new ideas, technologies, and approaches to improve customer engagement.
• Collaborate with the Digital Marketing team to keep content relevant and deliver a strong online experience.

Requirements

• Degree in Marketing, Business, or a related subject with a placement year, or 1–2 years of experience in marketing, CRM, customer engagement, or campaigns.
• Understanding of customer journeys, segmentation, and personalisation.
• Strong communication and organisational skills with attention to detail.
• Exposure to Salesforce, HubSpot, Marketo, or similar CRM and marketing automation platforms.
• Familiarity with Google Analytics 4 and an interest in data-informed decision-making.
• Proactive approach, willingness to learn, and ability to collaborate with stakeholders.

Culture & Benefits

• Supportive culture focused on wellbeing, development, and career growth.
• Healthcare Cash Plan, private medical insurance, income protection insurance, life assurance, and a defined contribution pension scheme.
• Remote GP access, nutrition coaching, personal training, mental health support, and medical second opinions.
• 27 days of annual leave plus bank holidays, with the option to buy or sell up to 5 additional days.
• Electric vehicle salary sacrifice scheme, on-site charging facilities, and a free shuttle bus from Dorking train station.