15 часов назад
CRM Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
CRM Specialist (CRM and marketing automation): Managing and optimizing customer relationship management systems, customer data, segmentation, and CRM-driven marketing campaigns with an accent on data quality, reporting, and customer engagement. Focus on integrating CRM platforms with marketing and sales tools, improving customer workflows, supporting internal users, and maintaining GDPR-compliant data practices.
Location: Spain
Company
is a technology provider for the ICT industry, offering hardware, software, IT services, cloud solutions, and digital platforms across Europe and worldwide through partners.
What you will do
- Maintain and update CRM data, ensuring accurate, complete, and properly segmented customer information.
- Analyze customer behavior and trends, and prepare actionable reports for stakeholders.
- Design, execute, and monitor email marketing, lead nurturing, and customer onboarding campaigns.
- Build targeted customer segments and personalize communication strategies.
- Improve CRM processes and workflows, and integrate CRM systems with marketing automation, sales, and customer service tools.
- Train internal users, manage customer feedback, and support service and customer experience improvements.
Requirements
- Bachelor’s degree in Marketing, Business, Information Systems, or a related field.
- Proven experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics.
- Strong analytical skills with the ability to interpret data and present insights.
- Excellent communication, training, and interpersonal skills.
- Knowledge of GDPR, CCPA, and other data protection regulations.
- Fluent English at B2–C2 level is required.
Nice to have
- CRM certification, such as Salesforce Administrator or HubSpot CRM Certification.
- Experience with marketing automation, campaign tools, system integration, and customer journey mapping.
Culture & Benefits
- Work within an international ICT organization active in 31 European countries.
- Collaborate across supply, solutions, and service business areas.
- Contribute to customer experience, data privacy, and responsible technology practices.
- Support internal users through training and ongoing CRM assistance.
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