Software Support Engineer (C#/.NET, React)

Location: United States; remote work is supported.

Base salary: $120,000–$150,000 per year, plus eligibility for a performance-based bonus.

Company

hirify.global operates trading platforms including hirify.globalX and hirify.global Brokerage.

What you will do

• Own engineering-routed escalations from local reproduction and code diagnosis through permanent fixes.
• Write production code in C#/.NET and React, including bug fixes, small-to-medium features, and internal admin tooling.
• Lead investigations involving distributed traces, database state, race conditions, integration failures, and service boundaries.
• Respond to production incidents through stabilization, rollback, hotfixes, or mitigation and participate in the on-call rotation.
• Improve dashboards, queries, alerts, runbooks, structured logging, error context, and trace propagation.
• Partner with software engineering, QA, Cloud Ops, Product, operations, and non-engineering stakeholders on root-cause fixes and post-incident actions.

Requirements

• 3–5+ years of professional software engineering experience in production systems with end-to-end feature ownership.
• Fluency in C#/.NET and working proficiency in React; TypeScript is preferred.
• Strong debugging experience with distributed systems and ownership of production investigations.
• Foundational SQL skills, including writing and reading queries against operational data stores.
• Hands-on experience with observability or logging stacks such as Datadog or Elasticsearch/Kibana, including queries and dashboards.
• Proficiency with API logs, HTTP traffic, Postman, written technical communication, and shipping fixes rather than only diagnosing issues.

Nice to have

• Experience with financial markets, futures trading, or trading platforms.
• Familiarity with AWS, including EKS and RDS.
• Prior on-call, incident response, internal tooling, or admin-surface experience.
• Experience using AI tools such as LLMs, coding assistants, or agents to accelerate engineering work.

Culture & Benefits

• Remote-to-hybrid working environment with camera-on meetings and Slack-based async communication.
• Seven company-paid holidays, generous family leave, and front-loaded paid time off.
• Competitive 401(k) matching and health, dental, and vision insurance for full-time employees.
• Vacation encouragement with a bonus for taking five consecutive days.
• Food and groceries budget, health and wellness contributions, and employee referral bonuses.