Scheduler Sr. (Medical)

Location: Plano, Texas, United States; full-time onsite office position. Monday–Friday, 8:30am–5:00pm, with no weekends, call, or major holidays.

Company

hirify.global, through Texas Oncology, provides evidence-based community oncology care across Texas and is supported by McKesson.

What you will do

• Schedule new, referred, and returning patient appointments in the computer system.
• Answer incoming calls, assess patient needs, route calls, and communicate messages accurately.
• Enter insurance authorizations, referral correspondence, documentation, and coding details into patient records and the EMR.
• Maintain physician scheduling templates, including meetings, satellite schedules, rounding, and call coverage.
• Collect co-pays, deductibles, and other out-of-pocket payments, and arrange financial counseling when needed.
• Coordinate outpatient tests, surgeries, hospital admissions, pre-operative clearances, and post-operative follow-ups as required.

Requirements

• High school diploma or equivalent.
• At least five years of office experience for the Senior level, preferably in a medical office setting.
• Knowledge of medical terminology and coding required for the Senior level.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to maintain patient confidentiality and work with patients and the public in an office environment.

Culture & Benefits

• Regular Monday–Friday schedule with no weekend, call, or major holiday shifts.
• Work in a community oncology care environment focused on accessible, evidence-based treatment.
• Office-based collaboration with patients, medical staff, and clinic personnel.
• Reasonable accommodations may be provided for qualified individuals with disabilities.