Insurance Specialist (Medical Billing)

Location: Eugene, Oregon; work is performed in an office environment

Salary: $21.00–$34.00 per hour

Company

Willamette Valley Cancer Institute & Research Center is a cancer-care organization with a Revenue Cycle team supporting insurance billing and patient payment processes.

What you will do

• Review reports, research insurance denials, and resolve billing and payment errors.
• Analyze EOBs to determine payment responsibility between patients and insurance companies.
• Review payment postings, update account balances, and monitor delinquent accounts.
• Recommend accounts for collection or write-off and assist with refund research.
• Contact patients to verify demographic and insurance information, update records, and document conversations.
• Answer billing and insurance questions, resolve complaints, and refer patients for payment-plan support when appropriate.

Requirements

• High school diploma or equivalent.
• At least two years of combined medical billing and payment experience.
• Knowledge of state, federal, and third-party claims processing.
• Knowledge of state and federal collections guidelines.
• Ability to complete required e-learning courses within 90 days of starting the position.
• Ability to comply with confidentiality, state, federal, and HIPAA requirements for patient records.

Culture & Benefits

• Full-time schedule: 40 hours per week.
• Medical, dental, and vision insurance.
• Life insurance and 401(k).
• Office-based work with frequent contact with staff and patients in a clinic environment.
• Reasonable accommodations are available for individuals with disabilities.