Patient Accounting Follow-up Billing Specialist I

Location: Brookline, Massachusetts, United States; hybrid work with occasional onsite attendance

Salary: $47,500–$53,600 per year

Company

hirify.global is a cancer research and patient care institute focused on advancing treatment, education, and public health.

What you will do

• Manage an assigned portion of accounts receivable for Medicare, MassHealth, and other government insurers.
• Follow up with third-party payers through portals, email, fax, mail, and phone.
• Review claim denials and coordinate with internal departments to support claim adjudication.
• Compare payments with payer contracts to verify reimbursement and adjustment accuracy.
• Evaluate credit balances and process third-party refunds when needed.
• Fulfill payer documentation requests, including medical records, itemized bills, appeals, and proof of timely filing.

Requirements

• High school diploma or GED.
• At least one year of hospital or physician-office insurance claims follow-up experience.
• Knowledge of Microsoft Office and billing software.
• Some knowledge of hospital or physician billing software, third-party regulations, and patient accounting regulations.
• Ability to work independently and under direct supervision while maintaining confidentiality and ethical standards.

Nice to have

• Experience with access management, including scheduling, registration, and financial clearance.
• Coding and denial management experience.

Culture & Benefits

• Work in an inclusive, diverse, and equitable healthcare and research environment.
• Contribute to cancer research, patient care, medical education, and public health programs.
• Collaborate with Harvard Medical School-affiliated hospitals and other healthcare partners.
• Follow institutional, departmental, and regulatory policies for confidential patient and billing information.