Scheduler II (Medical Oncology)

Location: Nacogdoches, Texas; onsite office work with occasional travel to Palestine

Company

hirify.global supports Texas Oncology in delivering evidence-based community cancer care through a network of oncology providers and sites across Texas.

What you will do

• Answer incoming calls, assess patient needs, route calls, and relay messages accurately.
• Schedule new, referred, and returning patients, including appointments, tests, surgeries, and hospital admissions when required.
• Enter insurance authorizations, referral correspondence, documentation, and coding information into patient charts and electronic medical records.
• Collect co-pays, deductibles, and other out-of-pocket payments and arrange financial counseling when needed.
• Maintain physician scheduling templates and coordinate schedule changes, satellite schedules, meetings, rounding, and call coverage.
• Support pre-certification, pre-operative testing, patient preparation instructions, and post-operative follow-up scheduling.

Requirements

• High school diploma or equivalent.
• Level 1: 0–3 years of experience; Level 2: at least 3 years of office experience; Senior level: at least 5 years of office experience.
• Medical office experience, medical terminology, scheduling, and insurance authorization knowledge are preferred; medical terminology and coding are required for the Senior level.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Full-time onsite availability in Nacogdoches, Texas, Monday through Friday, 8:00 a.m.–5:00 p.m.; occasional travel to Palestine is required.

Culture & Benefits

• Monday–Friday schedule with no weekends, call duty, or major holidays.
• Opportunity to contribute ideas and participate in process improvements as the clinic expands.
• Team-oriented environment focused on coordinated patient care.
• Work includes regular patient contact and prolonged computer and telephone use in an office setting.