ServiceNow Solution Architect / Technical Lead (ServiceNow)

Location: Glen Allen, Virginia, United States

Base pay: $150,000–$175,000 per year. Other compensation includes incentive compensation.

Company

hirify.global provides on-demand talent, consulting, and outsourced services through a global network of more than 2,600 experts.

What you will do

• Lead solution architecture and technical governance for complex ServiceNow transformation engagements.
• Advise clients on platform strategy, architecture, roadmaps, governance, integrations, security, and adoption.
• Lead discovery sessions, architecture workshops, solution design activities, and stakeholder presentations.
• Review technical designs, integrations, data models, custom applications, and platform configurations.
• Provide technical leadership and mentorship to architects, developers, consultants, and project managers.
• Support client pursuits through workshops, solutioning, estimates, proposals, and Statements of Work.

Requirements

• 5+ years designing and implementing ServiceNow solutions in a client-facing consulting environment.
• 6+ years of enterprise application consulting, architecture, or software engineering experience.
• Experience architecting solutions across at least four ServiceNow product areas, such as ITSM, ITOM, ITAM, CSM, HRSD, SPM, App Engine, Employee Center, or AI and Automation.
• Current ServiceNow Certified System Administrator certification and at least three ServiceNow Certified Implementation Specialist certifications.
• Strong knowledge of ServiceNow architecture, governance, implementation methodologies, REST and SOAP services, APIs, data modeling, security, cloud technologies, and SaaS/PaaS platforms.
• Proven ability to lead executive and technical discussions, influence decisions, manage risks, and build trusted client relationships.

Nice to have

• Certified Technical Architect certification or active pursuit of the CTA path.
• Experience with App Engine, custom application development, UI Builder, Workspace technologies, and Next Experience.
• Experience with ServiceNow AI, Now Assist, AI Search, automation capabilities, and cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• Industry experience in financial services, healthcare, manufacturing, public sector, or technology.

Culture & Benefits

• Work with architects, consultants, and delivery leaders on complex enterprise engagements.
• Participate in innovation initiatives focused on AI, automation, platform modernization, and digital transformation.
• Access continuous learning, certification development, and career growth opportunities.
• Eligible total rewards may include medical, dental, vision, life, and disability insurance; a 401(k) savings plan; employee stock purchase plan; professional development; paid time off; paid holidays; and paid sick time where legally required.