Senior Associate - Client Success (NetSuite)

Location: Houston, Texas, United States; remote, in-office, and hybrid work environments are supported, with occasional travel as needed.

Salary: $83,820–$127,120 annually; California pay rate: $85,000–$112,460.

Company

hirify.global is an advisory, tax, assurance, and technology consulting firm operating a growing NetSuite Solutions practice.

What you will do

• Develop trusted relationships with clients and executive stakeholders, including CFOs, controllers, COOs, and IT leaders.
• Assess client needs, coordinate escalated matters, and connect clients with sales, consulting, service, product, PMO, and development teams.
• Develop account strategies to grow recurring NetSuite, subscription billing, third-party software, managed services, consulting, and development revenue.
• Process renewals and upsell transactions, support pre-sales activities, and contribute to client retention and advocacy.
• Maintain accurate account, opportunity, license, forecast, and activity data in Salesforce and related systems.
• Prepare forecasts and performance reporting while improving AI-enabled prospect research, scoring, outreach sequencing, and proposal generation.

Requirements

• Bachelor’s degree in a relevant field and at least 3 years of related professional experience.
• Experience in technology or management consulting, customer success, IT engagement or program management, or IT sales leadership.
• Experience managing executive-level client and stakeholder relationships and guiding technology scoping, sales, and service delivery.
• Experience with NetSuite, ERP platforms, Salesforce CRM, software renewals, and related business applications.
• Strong organizational, analytical, communication, presentation, consensus-building, and prioritization skills.
• Ability to work in remote, in-office, and hybrid environments in the United States, with occasional travel.

Culture & Benefits

• Collaboration with distributed teams across sales, marketing, consulting, service, product, PMO, and development functions.
• Participation in client communications, newsletters, webinars, SuiteWorld, and other client-facing events.
• Comprehensive compensation and benefits package for eligible employees.
• Access to hirify.global and Professional Sales Organization tools, including Salesforce, HighSpot, ZoomInfo, and AI-enabled business development platforms.