Senior Administrative/Expense Associate

Location: Columbus, Ohio, United States; hybrid schedule with Tuesday–Thursday in the office and work from home on Monday and Friday, 8:30 a.m.–5:30 p.m.

Salary: $18.99–$26.59 per hour

Company

hirify.global provides global business support services, including administrative support, document production, presentation design, and marketing and communications services for legal, financial, and professional-services clients.

What you will do

• Provide administrative support, including phone and email management, customer service, document production, proofreading, data entry, and expense, time, and invoice processing.
• Open client matters, perform conflict checks, manage job tickets and tracking logs, and oversee administrative tasks through completion.
• Schedule meetings, conference rooms, travel, hospitality, and concierge services; manage dockets, documents, emails, proformas, and new matters.
• Communicate with clients and internal stakeholders about work requests, deadlines, escalations, and service issues.
• Troubleshoot complex software and hardware issues and perform quality assurance on personal and team deliverables.
• Develop training plans and process maps, train junior administrators, and serve as a subject matter expert.

Requirements

• High school diploma or equivalent education.
• At least three years of administrative support experience in a professional organization, preferably in the legal or banking industry; relevant formal education or training may substitute for experience.
• Advanced Microsoft Office skills, including Word, Excel, and PowerPoint, along with strong keyboarding and typing skills.
• Strong organization, attention to detail, prioritization, multitasking, and deadline-management abilities.
• Ability to handle confidential information, troubleshoot complex tasks independently, make sound decisions, and escalate issues appropriately.
• Professional written and verbal communication, customer service skills, and the ability to work independently and collaboratively in a fast-paced environment.

Culture & Benefits

• Hybrid work schedule with regular office collaboration.
• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) plan with company match.
• Adoption assistance, tuition assistance, and employer and partner discounts.
• Employment offers are contingent on successful pre-employment background and drug screening.