Patient Service Coordinator Sr (Oncology)

Location: San Antonio, Texas, onsite at the 5206 Research Drive clinic. Full-time schedule, Monday through Friday, with eight working hours between 7:00 a.m. and 6:00 p.m.

Company

hirify.global and Texas Oncology provide evidence-based community oncology care through a network of clinics across Texas, supported by McKesson.

What you will do

• Greet patients and visitors, complete check-in, and notify clinical staff of patient arrivals.
• Provide, collect, verify, and file patient paperwork while updating demographic and insurance information.
• Collect co-pays and outstanding balances, issue receipts, and complete patient check-out.
• Answer, screen, and route calls and messages between patients and clinical staff.
• Schedule, reschedule, and document appointments, cancellations, and missed visits.
• Maintain charts, forms, office supplies, and an orderly lobby while following patient privacy and compliance requirements.

Requirements

• At least five years of front medical office receptionist experience with insurance forms and scheduling software for the senior level.
• High school diploma or equivalent.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Experience with insurance forms and medical scheduling software.
• Ability to complete required e-learning courses within 90 days of starting.
• Ability to work onsite in San Antonio and regularly interact with patients and staff; occasional lifting or moving of up to 30 pounds is required.

Culture & Benefits

• Work in a community-based oncology care environment focused on accessible, evidence-based treatment.
• Follow the US Oncology Compliance Program, Code of Ethics, Business Standards, and shared values.
• Reasonable accommodations are available for qualified individuals with disabilities.