Document Production Workflow Coordinator

Location: Wheeling, WV, United States; onsite

Salary: $18.22–$25.53 per hour, with potential overtime, shift differential, call-in, and standby pay.

Company

hirify.global provides marketing, packaging, print, and business services supported by proprietary technology and advanced data analytics.

What you will do

• Intake client work requests, clarify instructions, negotiate deadlines, and identify alternative solutions when needed.
• Prioritize and balance multiple document production projects across the team, including escalated deadlines and issues.
• Proofread complex business documents, correct formatting and composition errors, verify citations, and compare corrected proofs against markups.
• Serve as a resource for document production, proofreading, and quality assurance questions.
• Coordinate workflow across shifts and communicate job or deadline issues to managers, clients, and team members.
• Train new and existing team members on document production processes, standards, and emerging practices.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 3 years of office, proofreading, word processing, or document production experience.
• Advanced knowledge of Microsoft Office, including Word, Excel, and PowerPoint, with the ability to troubleshoot applicable software.
• Advanced knowledge of document production, proofreading procedures, formatting standards, and reference resources.
• Excellent attention to detail, communication, organization, problem-solving, and decision-making skills.
• Ability to work onsite in a fast-paced, deadline-driven environment, handle confidential information, work overtime as needed, and sit for most of the workday.

Nice to have

• MS Office certification.

Culture & Benefits

• Monday–Friday shift from 4:00 p.m. to 1:00 a.m.; site operations may run 24/7 depending on location.
• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, parental leave, and adoption assistance.
• 401(k) with company match, tuition assistance, and employer or partner discounts.
• Professional work environment with business casual attire.

Hiring process

• Employment offers are contingent on successful completion of a pre-employment background check and drug screen.