Healthcare Compliance Admin (Healthcare Education)

Location: Lisle, Illinois, USA; hybrid schedule with four in-office days per week, Monday–Thursday

Salary: $17.15–$27.36 per hour

Company

hirify.global supports Chamberlain University, a healthcare education institution offering nursing and health professions programs.

What you will do

• Coordinate and maintain student and faculty healthcare requirement records across university programs.
• Communicate relevant information clearly to students, organization leaders, faculty, leadership, and external stakeholders.
• Maintain service levels for accessibility, responsiveness, and one-contact resolution.
• Keep stakeholders informed about departmental changes, challenges, and updates through training and regular communications.
• Analyze data and propose solutions or process improvements.
• Complete assigned projects and comply with applicable policies and standards.

Requirements

• Bachelor’s degree.
• At least three years of customer service experience focused on customer satisfaction and one-contact resolution.
• At least one year of equivalent experience working in an educational institution.
• Excellent verbal and written communication skills with the ability to interact professionally with stakeholders at different levels.
• Ability to work independently and collaboratively, manage competing deadlines, and maintain attention to detail.
• Proficiency with Microsoft Word, Outlook, PowerPoint, and Excel, along with strong problem-solving and analytical skills.

Nice to have

• Healthcare experience, medical terminology knowledge, and basic knowledge of immunizations.

Culture & Benefits

• Hybrid work environment with regular in-office collaboration.
• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with a 6% employer match.
• 15 paid vacation days per calendar year.
• 12 paid holidays plus two floating holidays.