Document Production Associate (Legal Document Production)

Location: Wheeling, West Virginia, USA; work location requirements vary by account and team, with most positions operating in onsite or hybrid environments. First, second, and third shifts are available.

Salary: USD 15.91–21.63 per hour, with potential overtime, shift differential, call-in, and standby pay.

Company

hirify.global provides marketing, packaging, print, and business services supported by proprietary technology, data analytics, and workflow expertise.

What you will do

• Produce, edit, proofread, convert, create, and transcribe client documents using established procedures and formats.
• Assess document requests, track work throughout the task lifecycle, and coordinate intake and workflows.
• Perform quality assurance and deliver work within contracted deadlines.
• Use document production software, hardware, equipment, and supplies efficiently.
• Troubleshoot basic software and hardware issues and escalate problems when necessary.
• Communicate professionally with team members, supervisors, leads, and clients about work and deadlines.

Requirements

• High school diploma or equivalent.
• At least one year of document production experience, preferably in a legal, banking, or large corporate environment.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint, plus strong keyboarding and typing skills.
• Strong attention to detail, organization, problem-solving, judgment, and deadline management.
• Ability to handle confidential information and work independently and collaboratively in a fast-paced environment.
• Professional verbal and written communication and customer service skills.

Culture & Benefits

• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and other supplemental insurance options.
• 401(k) with company match.
• Parental leave, adoption assistance, tuition assistance, and employer or partner discounts.
• Employment offers are contingent on successful completion of a background check and drug screen.