Benefits Operations Specialist

Location: Full-time onsite in Clarks Summit, Pennsylvania, USA

Salary: $15.97–$28.25 per hour

Company

Professional advisory, tax, assurance, and benefits administration services firm operating across the United States and global financial centers.

What you will do

• Handle email inquiries from internal team members and external contacts.
• Process daily files, benefits system updates, enrollments, and eligibility data.
• Coordinate enrollments with insurance carriers and other third parties.
• Resolve departmental tickets related to data entry and eligibility.
• Process inbound payments, forms, mail requests, and benefits administration correspondence.
• Maintain accurate and organized paper and digital records.

Requirements

• Associate degree preferred; two years of experience may substitute for the degree.
• Proficiency with Microsoft Office, especially Excel, Outlook, and Word.
• Strong customer service, problem-solving, organizational, and communication skills.
• Ability to meet deadlines and complete daily deliverables.
• Ability to take direction and work effectively in a small team.
• Valid driver's license required for minimal travel using a personal vehicle.

Culture & Benefits

• Full-time employee position with a comprehensive compensation and benefits package for eligible employees.
• Work is structured around onsite collaboration in the Clarks Summit location.
• Equal opportunity and affirmative action employer.