Loan Servicing Coordinator I

Location: Warren, Pennsylvania, United States; full-time onsite work with on-site equipment

Pay: $18–$20 per hour, with potential bonus opportunities and benefits.

Company

hirify.global provides banking and lending services, including small business and commercial loan operations.

What you will do

• Set up, fund, review, maintain, modify, and service small business and commercial loans.
• Post loan transactions, process payoff quotes and transactions, credit line renewals, paid commercial loan reports, and UCC continuations.
• Monitor collateral records, verify lien positions, record or release collateral, and prepare release documents.
• Reconcile General Ledger accounts, balance daily activity, monitor servicing reports, and follow up with internal and external partners.
• Support SBA-guaranteed loan post-closing servicing, ARM rate notices, audits, year-end reporting, product testing, and servicing workflow distribution.
• Respond to customer inquiries, train new hires, provide backup support, and maintain compliance with bank policies and federal and state regulations.

Requirements

• High school diploma or equivalent; an associate degree in a related field is preferred.
• 3–5 years of customer service experience.
• 5–6 years of commercial or small business loan experience is preferred.
• Knowledge of commercial and small business loan products, credit policy, compliance, legal and regulatory issues, loan documentation, and servicing systems.
• Ability to manage multiple tasks under pressure, meet service-level deadlines, maintain quality, and use Microsoft Office and department-specific applications.
• Strong written and verbal communication, collaboration, organization, time management, customer service, and leadership skills.

Culture & Benefits

• Collaborative team-based work environment.
• Additional bonus earning opportunities and benefits are available.
• Commitment to an inclusive workplace and equal employment opportunity.