Scheduler (Medical Scheduling)

Location: Arlington and Fort Worth Clearfork, Texas, United States. Full-time, onsite, Monday–Friday, 8:00 a.m.–5:00 p.m.; no weekends, call, or major holidays.

Company

hirify.global supports community-based oncology care through Texas Oncology and Texas Urology Specialists, delivering evidence-based treatment and patient services across Texas.

What you will do

• Schedule new, referred, and returning patient appointments in the computer system.
• Answer incoming calls, assess patient needs, route calls, and communicate messages accurately.
• Enter insurance authorizations, referral documentation, and correspondence into patient charts and electronic medical records.
• Collect co-pays, deductibles, and other patient payments, and arrange financial counseling when needed.
• Maintain physician scheduling templates, including meetings, satellite schedules, rounding, and call coverage.
• Coordinate outpatient tests, surgeries, hospital admissions, pre-operative requirements, and post-operative follow-up appointments when assigned.

Requirements

• High school diploma or equivalent required.
• Level 1: 0–3 years of experience; Level 2: at least 3 years of office experience; Senior level: at least 5 years of office experience.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Senior-level candidates must have knowledge of medical terminology and coding.
• Work is performed onsite in an office environment in Arlington and Fort Worth, Texas.

Nice to have

• Experience in a medical office setting.
• Knowledge of medical terminology, scheduling, insurance authorization, and coding.

Culture & Benefits

• Team-oriented environment based on collaboration, support, and respect.
• Opportunities to share knowledge and support professional growth and development.
• Regular weekday schedule with no weekends, on-call shifts, or major holiday work.
• Work involves patient and public contact in an office setting.