Information Technology (IT) Systems Administrator I

Location: Westminster, Colorado, United States; on-site

Company

hirify.global develops communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms.

What you will do

• Resolve first-level technical issues involving computers, mobile devices, printers, software, and business applications.
• Respond to service requests, troubleshoot routine hardware and software problems, and escalate complex issues.
• Install, configure, deploy, replace, and relocate computers, peripherals, and standard software.
• Support employee onboarding and offboarding by preparing equipment and user accounts.
• Maintain hardware, software, and technology asset inventories and technical documentation.
• Assist with system maintenance, software updates, endpoint support, password resets, and technology deployments.

Requirements

• U.S. citizenship, lawful permanent residency, qualifying protected-individual status, or eligibility to obtain required U.S. Department of State authorizations is required.
• Associate degree, formal occupational training, technical certification, or equivalent education in Information Technology, Computer Information Systems, or a related field.
• Less than one year of experience in IT support, help desk, desktop support, customer support, or a related field.
• Foundational knowledge of computer hardware, operating systems, software installation, peripheral devices, endpoint support, and IT service management.
• Proficiency with Microsoft Office Suite and familiarity with Windows, macOS, ITSM tools, and endpoint management platforms such as Intune, Entra ID, Active Directory, or Jamf.
• Strong troubleshooting, organizational, documentation, communication, and customer service skills; ability to occasionally move equipment weighing up to 25 pounds.

Culture & Benefits

• Dynamic, cross-functional, hands-on, interactive, and autonomous work environment.
• Collaboration with Information Technology team members, end users, vendors, and business stakeholders.
• Work follows established IT policies, procedures, security practices, and service delivery standards.