Supervisor, Consumer Rate Optimization

Location: New York, New York; hybrid work arrangement

Salary: $100,000–$130,000 per year

Company

Horizon Commerce is a full-service Commerce agency and part of hirify.global that develops commerce brands, performance programs, and shopping experiences for leading brands.

What you will do

• Deliver client conversion rate optimization, landing page optimization, and digital experience optimization engagements.
• Analyze websites, landing pages, mobile apps, emails, and other owned media using best practices, competitor research, customer insights, analytics, and previous test results.
• Identify and prioritize opportunities to improve conversion and other business goals, define requirements, and develop execution roadmaps.
• Create client recommendations, presentations, status reports, and deliverables while coordinating with creative, analytics, technology, account, vendor, and client teams.
• Use A/B testing and personalization platforms, measure the impact of delivered solutions, and troubleshoot or escalate delivery issues.
• Contribute to new business proposals, service development, thought leadership, knowledge management, and mentoring junior team members.

Requirements

• 3–5 years of experience in experience optimization, including CRO and LPO, ideally on the agency side.
• Hands-on expertise with at least one of Adobe Target, Optimizely, or VWO is required.
• Strong competency in manipulating and analyzing business data using Excel, Google Analytics, or similar analytics tools.
• Expertise in eCommerce and digital marketing technology, including optimization, personalization, HTML, data feeds, tagging, tracking, and content management systems.
• Excellent collaboration, communication, and presentation skills, with the ability to work in cross-functional teams and fast-changing environments.

Nice to have

• Experience working across multiple industry verticals, particularly eCommerce.
• Experience in a mid-sized or larger agency or consultancy.
• Certifications or experience with eCommerce platforms, marketplaces, and analytics solutions.

Culture & Benefits

• Collaborative environment focused on inclusion, support, empowerment, and professional growth.
• Health insurance, life and disability insurance, and retirement savings plans.
• Company-paid holidays and unlimited paid time off.
• Mental health and wellness resources, pet insurance, childcare resources, fertility assistance, identity theft insurance, and fitness reimbursement.
• Opportunity to work with teams across consulting, customer experience management, web development, performance creative, analytics, and technology.