Lead Career Navigator

Location: Las Cruces, New Mexico, USA; candidates must reside in New Mexico. Hybrid schedule with at least 2–3 days per week in the office or meeting customers in person. Up to 20% business-hours travel within New Mexico may be required.

Company

Workforce development provider delivering career preparation, training, and employment services through career centers, community sites, and partner organizations.

What you will do

• Support training, team cohesion, operational effectiveness, and serve as a subject matter expert for Career Navigator functions.
• Provide career navigation and detailed case management for job seekers, including identifying employment barriers and developing support strategies.
• Authorize, coordinate, distribute, and reconcile participant supportive services and reimbursement funds.
• Maintain accurate case notes, eligibility, enrollment, assessment, service, participation, and placement records.
• Coordinate with participants and service providers, conduct outreach and follow-up, and request employment verifications and pay stubs.
• Support data entry, quick hires, case management, leadership meetings, and other operational activities.

Requirements

• Associate’s degree in a related field and at least 2 years of experience; a bachelor’s degree and 4 years of experience are preferred.
• Strong interpersonal, verbal, written, listening, cultural-sensitivity, analytical, workload-management, and organizational skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Knowledge of federal, state, and local employment and training regulations, workforce one-stop programs, and partner services.
• Experience working independently while maintaining effective collaboration and producing accurate reports and case records.
• Current valid driver’s license with a low-risk driver rating and automobile liability insurance required.

Nice to have

• Bachelor’s degree in a related field with at least 4 years of experience.
• Experience in leadership, training, or improving team and operational effectiveness.

Culture & Benefits

• Hourly, non-exempt, full-time employment with a Monday–Friday schedule during normal operating hours of 8:00 a.m.–5:00 p.m.
• Company-observed holidays are excluded from the regular schedule.
• Mileage and travel reimbursement are available for required business travel.
• Learning opportunities, networking programs, and an inclusive workplace focused on workforce impact.