Office Services Associate Lead

Location: Dallas, TX, USA; onsite, Monday–Friday, 8:00am–5:00pm

Salary: USD 20.38–28.85 per hour

Company

hirify.global provides marketing, packaging, print, and business services supported by proprietary technology and advanced data analytics.

What you will do

• Lead employees and direct workflow across office-services lines such as reprographics, mail, intake, hospitality, facilities, reception, audio/visual, and administrative support.
• Interpret client requests, prioritize incoming work, delegate duties, and monitor delivery against deadlines.
• Communicate with clients, direct reports, and managers while resolving concerns and escalating operational issues appropriately.
• Oversee quality assurance, reporting, standard operating procedure compliance, documentation, and cost-efficient use of equipment and supplies.
• Train new employees and assist with large or complex jobs, conference-room setups, mail services, reception coverage, and other client requests.
• Maintain office equipment and perform physical tasks, including regularly lifting up to 50 pounds and standing for most of the shift.

Requirements

• High school diploma or equivalent.
• At least 3 years of office-services experience, preferably in a legal, banking, or large corporate environment.
• Experience leading employees, ensuring process and policy adherence, and tracking time and absences.
• Experience organizing simultaneous, fast-moving workflows and meeting short deadlines.
• Intermediate computer skills, generally using Microsoft Office, plus familiarity with relevant office-services software and equipment.
• Strong professional communication, attention to detail, confidentiality, independent decision-making, and problem-solving skills.

Culture & Benefits

• Professional work environment with required professional attire.
• Work may take place at sites operating up to 24/7; overtime may be required depending on site needs.
• Medical, dental, and vision coverage, paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match, adoption assistance, tuition assistance, and employer or partner discounts.
• Employment offers are contingent on successful completion of a background check and drug screen.