Product Service & Sustaining Engineer (H2 Systems)

Location: Albany, NY, United States; onsite full-time role with travel to customer locations as needed

Salary: $79,200–$118,800 per year

Company

hirify.global develops hydrogen infrastructure products, including liquid hydrogen storage, cryogenic pumps, compressors, vaporizers, pressure vessels, valves, control cabinets, PLCs, and process safety equipment.

What you will do

• Develop and release service engineering deliverables for maintenance, commissioning, monitoring, diagnostics, operations, and service cost estimation.
• Integrate serviceability, reliability, and lifecycle cost considerations into product design and release processes.
• Investigate system and component failures, perform root cause analysis using 8D methodology, and drive corrective and preventive actions.
• Develop and execute field design changes, retrofits, product improvement programs, and Management of Change activities.
• Support customer escalations, commissioning, troubleshooting, incident reporting, warranty analysis, and technical resolution planning.
• Create test plans and technical training for customers, service technicians, and internal staff while providing second- and third-tier engineering support.

Requirements

• Bachelor’s degree in electrical, mechanical, systems, or controls engineering.
• Five to ten years of related work experience with strong mechanical and electrical systems aptitude.
• Strong knowledge of automation systems, including PLCs, SCADA, and distributed control systems.
• Understanding of process engineering for gas handling, fluid systems, and energy infrastructure.
• Ability to apply industrial electrical, pressure-system, safety, and hazardous-area standards in design and troubleshooting.
• Ability to interpret electrical schematics, P&ID drawings, and other project drawings; analyze engineering data; manage complex projects; and communicate clearly.

Culture & Benefits

• Health, dental, and vision insurance eligibility from the first day of hire.
• 401(k) with a 5% company match and bonus eligibility.
• Paid vacation, personal and sick time, and holidays.
• Wellness reimbursement, potential tuition reimbursement, fertility and family-building benefits, employee assistance, and referral programs.
• Travel to customer sites and collaboration across engineering, field operations, supply chain, vendors, and customers.