Assistant Vice President/Vice President, Client Services Relationship Management (Japan)

Location: Tokyo, Japan — Roppongi Hills Mori Tower, 17F

Company

Alternative asset management firm offering investment products and services across real estate, infrastructure, renewable power, private equity, and credit.

What you will do

• Manage and support relationships with Japanese institutional investors and third-party advisors in partnership with Relationship Managers.
• Serve as a responsive point of contact for client inquiries, escalations, onboarding, reporting, documentation, and digital access.
• Organize client reviews, due diligence meetings, investor conferences, and related preparation and follow-through.
• Coordinate RFP responses, data requests, proposals, presentations, and sales enablement materials.
• Partner with Product Management, Legal, Compliance, Operations, investment teams, and global offices to resolve issues and deliver accurate client service.
• Monitor Japanese investor trends and contribute to projects improving the client experience and internal processes.

Requirements

• At least 6 years of relevant experience managing or supporting client relationships in financial services or investment management.
• Superior bilingual Japanese and English communication skills, written and verbal; native-level Japanese is preferred.
• Deep understanding of Japan’s institutional credit investment landscape, including market practices, investor behavior, and regulatory considerations.
• Working knowledge of investment products and willingness to expand expertise across legal, accounting, compliance, and operational areas.
• Proven ability to manage direct client interactions and resolve complex issues effectively.
• Bachelor’s degree required; strong organization, time management, professionalism, and attention to detail.

Nice to have

• MBA or CFA.
• Experience with cross-strategy, multi-strategy, or strategic partnership opportunities.

Culture & Benefits

• Collaborative, fast-paced, and globally connected working environment.
• Exposure to diverse alternative investment businesses and challenging work assignments.
• Values centered on entrepreneurial thinking, collaboration, discipline, integrity, and excellence.
• Commitment to a safe, respectful, diverse, and discrimination-free workplace.