Senior Account Associate - Global Wealth Management Channel

Location: Tokyo, Japan

Company

hirify.global is a global active fixed-income investment manager serving institutional and retail clients across public and private markets.

What you will do

• Act as a primary contact for client inquiries and coordinate timely responses across operational, reporting, and investment-related matters.
• Prepare accurate client presentations, reports, and other client-facing materials in line with brand guidelines.
• Support Account Managers with meeting coordination, client records, follow-up tracking, and participation in client calls and meetings.
• Coordinate client requests with operations, legal, compliance, and product management teams.
• Maintain accurate CRM records and contribute to improved client service processes and best practices.
• Build knowledge of investment products, strategies, and market developments while supporting ad-hoc client servicing initiatives.

Requirements

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field.
• 3–5 years of experience in client service or support within financial services, preferably asset management.
• Strong understanding of financial markets, investment products, and industry regulations.
• Native-level Japanese and strong written and verbal English communication skills required.
• Strong organizational skills, attention to detail, sound judgment, and discretion with sensitive client information.
• Proficiency in Microsoft Office Suite and CRM systems, with the ability to manage multiple priorities independently and collaboratively.

Culture & Benefits

• Inclusive, high-performance culture centered on Collaboration, Openness, Responsibility, and Excellence.
• Work with institutional and retail clients in a global investment management environment.
• Equal employment opportunity and reasonable accommodation are provided in accordance with applicable laws.