Loan Servicing Coordinator II (Commercial Loans)

Location: Warren, Pennsylvania, United States; onsite

Salary: $19–$21 per hour, with additional bonus opportunities and benefits available.

Company

hirify.global provides banking services and supports small business and commercial lending operations.

What you will do

• Set up, fund, review, maintain, modify, renew, and close small business and commercial loans.
• Post loan transactions, prepare payoff quotes and transactions, and process related servicing workflows.
• Monitor collateral records, maintain accurate lien positions, prepare release documents, and process UCC continuations.
• Reconcile General Ledger accounts, balance daily activity, monitor reports, and validate year-end reporting.
• Service SBA-guaranteed loans, review ARM rate notices, gather audit data, and support product testing.
• Respond to customer inquiries, train new hires, distribute servicing work, and provide backup support to Collateral and Origination teams.

Requirements

• High school diploma or associate degree.
• 3–5 years of customer service experience and 5–6 years of commercial or small business loan experience.
• Knowledge of commercial and small business loan products, credit policy, compliance, and legal and regulatory issues.
• Ability to read and interpret loan documentation and make sound judgments from it.
• Strong communication, organization, time management, multitasking, and collaboration skills.
• Ability to assume leadership responsibilities and work with onsite equipment.

Culture & Benefits

• Full-time employment with additional bonus earning opportunities and benefits.
• Inclusive workplace and equal employment opportunity commitment.
• Team-based work with established service-level agreements and operational benchmarks.