22 часа назад
Associate, Account Management (Metro Manila)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Associate, Account Management (Metro Manila) (Restaurant Partnerships): Managing and expanding relationships with partner restaurant chains through negotiations, operational improvements, and customer experience initiatives with an accent on commission terms, exclusive deals, and partner engagement. Focus on convincing restaurants to join the platform, improving CRM processes, and monitoring order growth after integration.
Location: Metro Manila Area, Philippines
Company
is a local delivery platform within the Delivery Hero Group, operating across around 65 countries.
What you will do
- Manage and strengthen relationships with partner restaurant chains through regular contact with restaurant managers.
- Renegotiate commercial terms, including commission rates and minimum basket sizes.
- Convince restaurants to implement website backlinks or splash pages to increase online orders.
- Improve aftersales operations and streamline the CRM communication process.
- Recruit restaurants for the corporate menu booklet and monitor order growth and customer experience after integration.
- Negotiate exclusive deals while maintaining strong partner relationships and service quality.
Requirements
- Bachelor’s degree.
- Preferably 1–3 years of lead or account management experience, ideally in the food and beverage industry.
- Strong interpersonal, communication, negotiation, and persuasion skills.
- Persistence in following up with partner restaurants and improving customer experience.
- Structured, efficient, self-motivated, and able to work independently and as part of a team.
- Required languages: English and Filipino.
Culture & Benefits
- Work with local restaurant partners and chains in the Metro Manila market.
- Collaborate within an international delivery platform operating in around 65 countries.
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