Assistant Account Manager (P&C)

Location: Duluth, Georgia, United States; hybrid work with 3 days per week in the office required.

Company

EPIC Insurance Brokers & Consultants is a rapidly growing property and casualty insurance brokerage founded in 2007, with more than 4,000 employees and over 60 offices across the United States.

What you will do

• Process certificates of insurance, binders, policy changes, endorsements, audits, Auto ID cards, cancellations, renewals, and other account service requests.
• Prepare renewal proposals, insurance applications, loss summaries, and premium finance quote requests.
• Support invoicing and online rating for small business insurance accounts.
• Maintain accurate records in Sagitta, organize documentation in the EPIC Portal, and complete policy checklists and paperless filing activities.
• Run Motor Vehicle Reports and replacement cost valuation reports while meeting quality, compliance, and timeliness standards.
• Build professional relationships with clients, carriers, wholesalers, vendors, and internal teams while participating in insurance and account-management development programs.

Requirements

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced, team-oriented environment.
• Strong attention to detail and organizational skills.
• Service-oriented mindset, willingness to learn, and ability to accept direction.
• Ability to work from the Duluth, Georgia office 3 days per week as part of the hybrid schedule.

Culture & Benefits

• Owner mindset, trust, big-picture thinking, results orientation, collaboration, and inclusion.
• Paid time off, 12 company-observed holidays, early-close days, and paid parental and other leave options.
• Mentorship, tuition reimbursement, leadership development, and professional growth programs.
• Employee referral bonuses and recognition programs.
• 401(k) matching, medical, dental, vision, wellness, and employee assistance programs.
• Additional benefits include pet insurance, identity theft protection, legal planning, family planning, and menopause and midlife support.