Distribution Customer Service Specialist (Logistics)

Location: Onsite in Carson, California, USA; Monday–Friday, 8:00 AM–5:00 PM, with overtime as needed. Candidates must be authorized to work in the United States and reliably report to the Carson location.

Salary: $20.00–$30.00 per hour

Company

hirify.global provides global logistics services and recruits, trains, and retains logistics and technical professionals.

What you will do

• Process orders accurately and on time, including data entry, inventory management, work orders, and shipping documentation.
• Coordinate container drayage with service providers and other hirify.global facilities.
• Monitor shipment activity and provide operational reports and order-status updates to customers.
• Resolve freight movement and operational issues while maintaining effective customer communication.
• Manage accurate and timely client and vendor billing.
• Follow company policies, Operational Process Standards, customer requirements, and government regulations.

Requirements

• High school diploma or equivalent.
• Authorization to work in the United States and ability to reliably report to the Carson, California work location.
• Effective written and verbal English communication.
• Ability to pass a background check and work overtime when required.
• Basic mathematical skills, numerical accuracy, and ability to work in a professional office environment.
• Strong organization, attention to detail, communication, problem-solving, and customer-service skills.

Nice to have

• Associate’s or bachelor’s degree, or equivalent education and relevant experience.
• Experience with Microsoft Word, Excel, and PowerPoint.

Culture & Benefits

• Paid vacation, holidays, and sick time.
• Medical, prescription drug, dental, and vision coverage.
• Life and long-term disability insurance.
• 401(k) retirement savings plan for US employees.
• Employee stock purchase plan and training and personnel development programs.