Sales Support Associate II, Group Benefits

Location: Plano/Dallas, Texas area, United States; hybrid arrangement with at least one day per week in Guardian's Plano Regional Office

Salary: $37,240–$55,855 per year, plus potential annual, sales, or other incentive compensation.

Company

hirify.global provides insurance and group benefits products and services.

What you will do

• Manage the Regional Group Office mailbox for RFPs, intake activities, experience reports, Agent of Record changes, and renewals.
• Maintain broker information, sales representative and office assignments, and other critical business records.
• Process broker firm and producer changes related to AOR updates, mergers and acquisitions, split compensation agreements, and block transfers.
• Prepare mailings, shipments, meeting materials, presentations, and business event materials.
• Generate reports and use data analytics to support sales activities, operational effectiveness, and performance tracking.
• Provide administrative and operational support while serving as a professional point of contact for brokers, planholders, and internal partners.

Requirements

• High school diploma or equivalent.
• Proven math and analytical skills with strong data entry and record maintenance capabilities.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint, and the ability to use internal systems and SharePoint.
• Professional communication and customer service skills with the ability to work across a matrixed organization.
• Legal authorization to work in the United States without current or future employer sponsorship is required.
• Ability to work from the Plano Regional Office at least once per week; the stated hybrid arrangement includes two office days per week.

Nice to have

• Experience in administrative, operational support, sales support, or customer service roles.
• Experience supporting sales or account management teams.
• Familiarity with reporting and data analysis tools.
• Experience maintaining records and managing business processes across multiple systems.

Culture & Benefits

• Full-time position with contemporary, supportive, flexible, and inclusive benefits and resources.
• Skill-building, leadership development, and philanthropic opportunities.
• Benefits apply to eligible full-time employees.
• Minimal travel is required.