Dyne Care Partner - Carolinas

Location: Field-based within the assigned Carolinas territory; candidates must reside in the territory and live within reasonable driving distance of a major commercial airport. Frequent regional and national travel is required, with travel of up to 50–80%.

Salary: $190,000–$225,000 USD base pay annually for the MA pay range.

Company

hirify.global develops therapeutics targeting muscle and the central nervous system to address genetically driven neuromuscular diseases, including Duchenne muscular dystrophy and myotonic dystrophy type 1.

What you will do

• Support patients and caregivers throughout the treatment journey through individualized education, proactive outreach, and care coordination.
• Provide education on reimbursement, prior authorizations, appeals, denials, reauthorizations, and site-of-care requirements.
• Identify and escalate access, adherence, reimbursement, and treatment coordination barriers through approved channels.
• Build relationships with healthcare providers, office staff, infusion centers, specialty pharmacies, and HUB services.
• Support infusion center readiness, including product storage, handling, preparation, and administration requirements.
• Document activities accurately, report adverse events and product complaints, and ensure compliance with privacy, regulatory, and company requirements.

Requirements

• Bachelor’s degree in nursing, social work, or a related healthcare field preferred; RN, social worker, or equivalent healthcare experience preferred.
• 8+ years of healthcare or related experience, including 5+ years in patient services, reimbursement, case management, field education, specialty pharmacy, or care coordination.
• Working knowledge of payer coverage, reimbursement pathways, prior authorizations, appeals, and denials.
• Strong communication, organizational, relationship-building, and problem-solving skills, with the ability to work independently in a field-based environment.
• Residence within the assigned Carolinas territory and proximity to a major commercial airport are required.
• Ability to travel extensively within the assigned geography, up to 50–80%, and support patient and provider needs outside standard business hours.

Nice to have

• Experience supporting specialty, rare disease, or infused/provider-administered therapies.
• Experience with patient access, treatment initiation, infusion scheduling, or treatment interruptions.

Culture & Benefits

• Field-based, non-promotional role within the commercial organization.
• Patient-first approach focused on improving access and continuity of care.
• Work requires responsiveness and adaptability in a dynamic environment.
• Activities are performed in accordance with company policies, regulatory requirements, privacy standards, and ethical guidelines.